FAQs
Frequently Asked Questions
CURRENT SALES T&C
CURRENT SALES T&C
TERMS & CONDITIONS
Offer currently available as of 27/06/25 – 30/06/25 – save up to 50% on selected treatments
- Bookings have to be completed before 31 December 2025
- Discounts only available for new bookings booked from 27 June 2025 during sale period
- Discounts cannot be applied to already discounted treatments and are only eligible on selected full price services
Pre-appointment
Pre-appointment
Please complete the pre-appointment documentation sent to you via email at the time of booking. Additionally, a credit card is required to secure all appointments.
Location
Location
Hale Aesthetics is located at the Brassey Hotel. Entry is via the Belmore Gardens Barton and via the lower right wing – not the hotel main entrance. The address is Belmore Gardens Barton ACT 2600.
Parking
Parking
Hale Aesthetics has complimentary outdoor parking, along with street parking. The Brassey Hotel is part of the Realm Precinct with over 800 secured basement car spaces available. Parking rates can be found at Wilson Parking – search Hotel Realm Canberra or Little National Hotel Canberra.
*Please note these are public carparks and space cannot be guaranteed and rates vary across car parks – to check rates visit Wilson Parking Australia.
Arrival time
Arrival time
Please arrive at a minimum 10 minutes prior to your scheduled appointment time to ensure the necessary paperwork is completed.
Children
Children
Due to the nature of the treatments, children are not able to attend appointments.
Cancellation Policy
Cancellation Policy
If you are unable to make your appointment, we require 48 hours notice otherwise a cancellation fee will be charged. If you do not show to your appointment a 100% fee will be charged.
Minimum treatment age
Minimum treatment age
Please contact the clinic to discuss.
Pregnancy
Pregnancy
Please let us know if you are pregnant or trying to conceive at the time of booking, as many of our treatments are not safe for pregnancy. Thank you for your understanding.
Alma Hybrid Spring Offer
Discover the next generation of skin rejuvenation with Alma Hybrid – a revolutionary treatment that combines the power of ablative and non-ablative laser technologies in a single session for unparalleled results with customisable intensity.
Unlike traditional laser treatments that offer a one-size-fits-all approach, the Alma Hybrid allows us to tailor every session to your unique skin concerns, including:
* Fine lines and wrinkles
* Acne scarring and enlarged pores
* Uneven skin tone and texture
* Sun damage and pigmentation
*Consultation required prior to treatment